Job Description

Job Title:

SEO Account Manager

Location:

Remote

Job Type:

Full-Time

Is This You?

If you're the type of person who thrives in a fast-paced environment, enjoys keeping projects organized and on track, and loves solving client problems, this role is for you.

We're looking for someone who:

Is hardworking, proactive, and takes full ownership

of projects. You don't wait for someone to tell you what to do--you figure it out and get it done.

Has strong communication skills

and can confidently engage with clients via email, Slack, and calls.

Is a problem-solver

who can handle client concerns without panicking, escalating only when necessary.

Has an agency background

and understands the pace, challenges, and expectations of agency life.

Has basic SEO knowledge or knows how to get answers

from the SEO team.

Is detail-oriented and highly organized

, ensuring projects and deliverables stay on schedule.

Is quick to respond to clients and internal team members

--delays don't exist in your vocabulary.

Is comfortable handling delegated tasks

from the

Operations Lead

and executing them efficiently.

If this sounds like you, keep reading.

About Us

NUOPTIMA is an award-winning digital marketing agency with a proven track record of driving growth for numerous businesses. With a fully remote team, we have grown to a 7-figure agency in less than three years, working with clients in both the US and UK.

NUOPTIMA operates under the leadership of Alexej Pikovsky, Founder and CEO of Alphawell Brands, a holding company with multiple successful internet businesses. As we continue to grow rapidly, we are looking for an experienced and client-focused SEO Account Manager to join our team.

Website: https://nuoptima.com/ Case Studies: https://nuoptima.com/case-studies Founder: Alexej Pikovsky YouTube: https://www.youtube.com/@nuoptima

Position Overview

We are seeking a highly motivated

SEO Account Manager

to project-manage client campaigns and serve as a key point of contact for client communication. You will be responsible for ensuring the smooth day-to-day management of SEO projects, coordinating with internal teams, delivering exceptional client service, and ensuring timely responses to all client needs. The ideal candidate has a background in digital marketing, experience working in a marketing agency, and the ability to manage multiple projects and client relationships simultaneously.

This is not a sales role but rather a client management and project coordination position, ensuring campaigns stay on track and clients remain satisfied. Some knowledge of SEO is required (or the ability to ask for help and collaborate with internal experts effectively).

Key Responsibilities

Client Communication:

Serve as the primary point of contact for assigned clients, ensuring quick responses and excellent customer satisfaction.

Project Coordination:

Work closely with internal SEO specialists to ensure effective implementation of SEO strategies and solutions.

Reporting:

Prepare and present SEO performance reports to clients, explaining the results and any recommended adjustments to strategies.

Problem-Solving:

Identify and resolve any issues or roadblocks to ensure project success.

Client Retention:

Build and maintain long-term client relationships by delivering value and proactive account management.

Documentation:

Track tasks and communications in CRM or project management tools to ensure smooth workflow and accountability.

Qualifications

Experience:

2+ years of experience in an agency environment managing client accounts (SEO or digital marketing experience preferred).

Communication:

Excellent written and spoken English (near-native proficiency) and the ability to confidently lead client calls and presentations.

Project Management:

Strong organizational and multitasking skills to manage multiple accounts simultaneously.

Operations Support:

Assist the

Operations Lead

with various delegated tasks, including workflow management, tracking client requests, and handling administrative responsibilities related to client projects.

Problem-Solving:

Identify and resolve any issues or roadblocks to ensure project success.

SEO Knowledge:

Basic understanding of SEO concepts and the ability to coordinate with specialists for technical issues.

Collaboration:

Ability to work effectively with team members and escalate issues when necessary.

Responsiveness:

Quick to reply to client queries and able to work under pressure while maintaining professionalism.

Tech Tools:

Familiarity with CRM and project management tools like Go High Level, Notion and Slack, etc.

What We Offer

Competitive salary with performance-based incentives. Fully remote position with flexible working hours. Collaborative and fast-paced work environment. Opportunities for professional growth and development.

Pay

2,500 USD per month

How to Apply

If you have agency experience and a passion for project management and client communication, we would love to hear from you.

Please submit your resume along with a brief Loom video where you go through our NUOPTIMA website and share three things you would improve. Candidates without a loom submission will NOT be considered for the position.

Job Type: Full-time

Application question(s):

Do you have experience managing SEO projects? Are you comfortable getting on calls with clients in English? Can you provide an example of a challenging client situation you resolved? What is your current location and time zone? Please submit a brief Loom video where you go through our NUOPTIMA website and share three things you would improve.
Experience:

client management: 2 years (required)
Language:

English (required)
Work Location: In person