Service Advisor â?? Commercial Vehicle Workshop (trucks) | Pinetown
Pinetown, KwaZulu-Natal, South Africa
Job Description
Service Advisor Commercial Vehicle Workshop (Trucks) | Pinetown
Are you passionate about trucks and customer service? We are looking for an experienced Service Advisor to join a dynamic Commercial Vehicle Workshop in Pinetown!Key Responsibilities:
- Customer Interaction Act as the primary point of contact for truck owners and fleet managers, providing expert advice on servicing and repairs.
- Job Scheduling & Workshop Coordination Manage service bookings, allocate work to technicians, and ensure repairs are completed on time.
- Technical & Warranty Support Explain technical issues to customers, liaise with the technical team, and process warranty claims efficiently.
- Cost Estimation & Upselling Provide accurate service estimates, discuss additional repair recommendations, and maximize workshop revenue.
- Administration & Compliance Maintain detailed records of service history, invoices, and ensure all work meets safety and manufacturer standards.
xc3xa2xc2x9c Technical Knowledge Strong understanding of truck mechanics, diagnostics, and repair processes.
xc3xa2xc2x9c Customer Service Skills Excellent communication, problem-solving, and ability to handle high-pressure situations.
xc3xa2xc2x9c Administration & Computer Skills Proficiency in DMS (Dealer Management Systems), invoicing, and service documentation.
xc3xa2xc2x9c Drivers License A valid Code 8 or higher drivers license is essential.
- Competitive salary & performance incentives
- Work with a reputable commercial vehicle brand
- Convenient Midrand location
- Growth opportunities in a leading workshop environment
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Job Detail
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Job IdJD1410492
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPinetown, KwaZulu-Natal, South Africa
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EducationNot mentioned