Provide effective customer contact regarding all aspects on repairs undertaken on customer's vehicle.
Ensure prior authorization of repairs/service is obtained & customers' signature is on the job card.
Ensure description, customer and vehicle details and confirmation of the payment method are in order.
Responsible for the intake of customer vehicles through completion of job cards detailing work.
Manage the 24 hour breakdown service.
Perform standby duties as per the set schedule.
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