Service Delivery Administrator – It Industry – Cape Town
Cape Town, Western Cape, South Africa
Job Description
Hire Resolves client in the IT industry is urgently seeking the expertise of a Service Delivery Administrator in Cape Town, Western Cape.Responsibilities:
- Cultivate positive customer interactions to foster long-term relationships and brand loyalty.
- Optimize the delivery network to ensure timely and dependable service provision.
- Supervise the end-to-end service activation process, from order receipt to internet connectivity, aiming for maximum efficiency.
- Collaborate across internal teams to streamline service delivery operations.
- Direct the activities of external delivery partners, ensuring adherence to quality standards and service level agreements.
- Track and document operational procedures to guarantee compliance with service level targets and quality benchmarks.
- Demonstrated proficiency in administrative tasks and clear communication.
- Exceptional attention to detail, coupled with a focus on quality and timely completion.
- Ability to effectively prioritize and manage multiple projects while working with diverse teams.
- Proactive and capable of independent work within a collaborative setting.
- Prior experience in a related position is a significant advantage.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Adrienne Steyn at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: logistics@hireresolve.za.com
Careers24
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Investment Distribution Support Administrator (Fixed Term) Cape Town
Cape Town, Western Cape -
-
Job Detail
-
Job IdJD1406020
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:R180000 - 240000 per year
-
Employment StatusPermanent
-
Job LocationCape Town, Western Cape, South Africa
-
EducationNot mentioned