Job Description

See yourself being part of a large, transformational change? This could be the role for you!At Iress, we make things happenWe believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the worldxe2x80x99s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australiaxe2x80x99s largest technology companies and employs people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.Build your career at Iress!The Service Delivery and Skills Development People Partner is responsible for managing service delivery requests related to employee pay and benefits, and overseeing the administrative aspects of skills development initiatives. Success in this role involves effectively communicating with employees and benefit service providers, configuring Workday tasks, generating reports, and ensuring accurate monthly payroll changes. Additionally, the role focuses on coordinating various skills development programs, ensuring compliance with relevant legislation.Some of the awesome things youxe2x80x99ll be involved withService Delivery:Manage and prioritise service delivery requests pertaining to employee pay and benefits.Serve as the primary point of contact for employees and benefit service providers, addressing inquiries and resolving issues promptly.Execute administrative onboarding activities for new hires, exit processes for people leaving, and job change processes for role changes, ensuring accuracy and compliance with company policies.Configure Workday tasks and processes to facilitate efficient operations.Generate reports in Workday as per request, ensuring accuracy and relevance to business needs.Prepare and verify monthly payroll change sheets, collaborating with relevant stakeholders to ensure accuracy and timeliness.Handle post-payroll processes including benefit reconciliations, payment arrangements with Finance, and communication to benefit service providers.Skills Development:Coordinate an annual hosted BEE learnership program and YES program with external service providers.Plan and implement a tailored Graduate Program, overseeing the recruitment and selection of candidates, onboarding graduates, and providing regular engagement and coaching throughout the program.Coordinate with external training providers and manage budgets for skills development and training initiatives, ensuring compliance with local skills development legislation.Complete the company annual Workplace Skills Plan (WSP) and Annual Training Budget (ATB), submitting all skills development reports to the relevant SETA.Prepare and submit necessary documentation and reports for the annual BEE Verification process, ensuring accuracy and timelinessManage the company socio-economic development initiatives, planning, encouraging engagement from others, and implementing them within budget.Qualification requirementsBachelor's degree or diploma in Human Resources, Business Administration, or related field.Minimum of 3-5 years of experience in human resources administration, skills development or related fieldPrevious experience working with Workday Human Resource system will be beneficialxe2x80x8bWhat you will bringService Delivery Management: Proficient in managing service delivery requests and ensuring timely resolutionCommunication: Excellent verbal and written communication skills, with the ability to effectively interact with diverse stakeholdersAttention to Detail: Demonstrated ability to execute administrative tasks accurately and efficientlyHR Systems Management: Competent in configuring and utilising HR systems, particularly WorkdayLearning and Development Management: Skilled in managing and implementing training and development programsAnalytical Skills: Capable of generating and analysing reports to support decision-making processesProblem-Solving: Ability to identify and resolve issues related to pay, benefits, and HR processesMultitasking: Able to handle multiple tasks simultaneously, prioritising effectively to ensure timely completion of duties in a fast-paced environmentAdaptability: Flexible and adaptable to changing priorities and requirements, responding to unexpected situations with a positive and proactive attitudeWhy work with us?8 paid days per year to extend your weekends + 20 days annual leaveState-of-the-art officesNew Short-Term Incentive and Recognition program.Casual dress, flexible work policyAccess to learning and development programs through Udemy3 daysxe2x80x99 leave per year for charity initiativesGlobal 36-hour hackathonStarting school leave - 8.5 days of leave to assist your kids with the transition to schoolLife Insurance & Private MedicalUp to 26 weeksxe2x80x99 paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to workEmployment Type EmployeeTime Type Full time

Iress