Job Description

:Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.Apply now for the position of Service Engineer CT / Nuclear Medicine In Vivo based in Cape Town, South AfricaYour role/ Areas of Responsibilityxc2xb7 Complete a broad scope of technical tasks related to repairs, maintenance, and quality assurance tests on customerxe2x80x99s equipment CT/ Nuclear Medicine to ensure optimal and efficient operation.xc2xb7 You contribute to or conduct the maintenance and improvement of internal tools, equipment, processes, and data repositories.xc2xb7 You contribute to or execute activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management.xc2xb7 You will support all service processes and ensure optimal performance & efficiency in all process activities related to your area of responsibility.xc2xb7 You will participate in training courses, including self-study, computer courses and on the job training as well as participate in skills development and knowledge transfer within the Customer Service Team.xc2xb7 You will perform any other duties that may reasonably be expected from a Customer Service Engineer, including Corrective Maintenance, Preventative Maintenance, Quality Assurance Tests, Installations etc.xc2xb7 You provide functional advice and guidance to colleagues and customers.xc2xb7 You communicate and accept all operative advice from the Customer Care Centre; Supporting the Service process and ensure optimal performance in all process activities related to within your area of responsibility.xc2xb7 You escalate incidents according to the defined parameters and inform The Customer care Centre on all escalation issues. You Inform Uptime Service Centre on all escalation issues and report any customer complaints with proper documentation to the CCC.xc2xb7 You must Ensure the proper use of tool & test equipment and report the usage on any related service report.xc2xb7 You must Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcarexc2xb7 You must Maintain highest customer satisfaction, within the framework of Siemens Healthcare, Customer Servicesxc2xb7 All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account.Your expertise:

• Diploma in Electrical Engineering (light current) or Clinical Engineering or similar technical qualification
• Technical experience in the Healthcare sector of greater than 5 - 8 years in the repair and maintenance of medical equipment.
• Knowledge and experience in working with CT/ Nuclear Medicine modalities will be advantageous.
• Deep professional know-how and experience in field of expertise.
• Solid professional judgement
• This role is strictly based in the Cape Town, South Africa
• This role provides support mainly for the South Africa region however you may be required to support other regions and countries.
• You need to have a valid passport
• You need to have a valid South African drivers license.
• You must not have restrictions to travel within SADC and abroad.
• You must be able to work overtime during week and weekends as well as on public holidays.
• You must be available on short notice to travel country wide and to Africa due to operational requirements and on long term projects as well as travel outside of the region to assist nationally.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individualxe2x80x99s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the worldxe2x80x99s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site atAs an equal opportunity employer, we welcome applications from individuals with disabilities.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.To all recruitment agencies:Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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