Job Description

Closing Date

2025/03/24

Reference Number

WCG250212-8

Tracking Number

DOTP 21/2025

Job Title

Service Manager: Economic/ Governance and Administration, Ref No. DOTP 21/2025

Department

Department of the Premier

Salary level

11

Enquiries

Mr L Benting at (021) 483 8941

Job Type

Permanent

Location - Country

South Africa

Location - Province

Western Cape

Location - Town / City

Cape Town, Elsenburg

Job Purpose

The Department of the Premier, Western Cape Government has an opportunity for a suitably qualified and competent individual to lead, develop and facilitate the Service management function between Ce-I and the department of Agriculture.

Minimum Requirements

An appropriate 3-year tertiary qualification (National Diploma/B-degree) in Information Technology; A minimum of 5 years' experience in ICT management of which 3 years must be management experience.

Recommendation

Relevant working experience in LAN and WAN technology.

Key Performance Areas

Development, management of and reporting on a team of professionals rendering services to the client department; Guide the Development of Departmental IT Plans including capability mapping; Management and maintenance of Applications Portfolio Management Strategy roadmap and inventory; Strategic alignment and stakeholder engagement across all spheres of government, particularly within the department of Agriculture; Monitor and manage the analysis of business needs, user requirements, objectives and goals for approved ICT programmes/projects; Co-ordinate business requirements for Broadband and the Enterprise network for DOA.

Competencies

Knowledge of the following: Public Service Acts, policies and regulations; ICT Training, Infrastructure and Security; HR matters; Finance; Business and Systems analysis; Technical standards and procedures; Project Management;Skills needed: Strategic Planning and co-ordination; Excellent communication (verbal and written) skills; Report writing; Presentation and workshop facilitation; Negotiation and conflict management.

Remuneration

All-inclusive salary package of R 849 702 per annum (SalaryLevel 11)

Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to do practical and attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests.The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the WesternCape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.



Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.