Service Manager
Sandton, Johannesburg, South Africa
Job Description
SUMMARY:
Our client in the automotive sector is looking for a Service Manager to manage all service advisors and the day-to-day operations of a workshopLocation: SandtonPOSITION INFO:
Key requirement
- Post secondary education in a related field (automotive technology, business administration)
- Minimum 3-5 years of experience in a dealership environment with at least 2 years in a management or supervisory role
- Excellent leadership and management skills
- Ability to analyze data and make informed decisions
- Knowledge of automotive repair and maintenance principles
- Familiarity with dealership management systems
- Ability to work in a fast-paced environment, with a focus on customer satisfaction and team work
- Manage the daily operations of the workshop, including scheduling, workload management and resource allocation
- Supervise and mentor advisors to ensure excellent customer service and accurate repair estimates
- Oversee the work of technicians, ensuring that repairs are completed efficiently and to a high standard
- Communicate with customers to provide repair updates, address concerns, and ensure satisfaction
- Implement and maintain quality control processes to ensure that repairs meet manufacturer standards and customer expectation
- Follow the link to our jobseeker's page
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Job Detail
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Job IdJD1406952
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R250000 per year
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Employment StatusPermanent
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Job LocationSandton, Johannesburg, South Africa
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EducationNot mentioned