Job Description

We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and were proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We are hiring immediately for a Service Team leader supports the Service Centre Manager by leading and coordinating the depot based teams and operations.Why Join Aggreko?Position will be based in Johannesburg, South AfricaCompetitive compensation packageIndustry-leading benefit plans including medical insuranceContinuous training and development with career growth opportunitiesSafety-focused cultureRole Overview: The Service Team Leader is the deputy to the Service Centre Manager. They will support the Service Centre Manager deliver all activities within their assigned service center(s), delivering positive operational performance results, and leading & coordinating the operations teams, primarily made up of technicians.The role has direct responsibility for Customer service delivery and the coordination and facilitation of core operations activities in the service centers.What youll do:Safety Supports SCM to deliver:Local HSE Rep - drives safety performance & accountabilityEnsures that facilities & work areas are safe, clean & GSCS CompliantDeputizes for SCM to conduct daily toolbox & Safety meetings.People Management Supports SCM to deliver:Assumes the lead for Service Centre Recruitment Tech 2 & belowSupports Service execution delivery to customer service levelsShares Accountability for technician supervision & schedulingEnsures optimal team performance and capability by providing day-to-day leadership, coaching, development and corrective action.Manages all aspects of their team along with the SCMMaintains staffing to shop & field technician deployment guidelines.Fleet Management Supports SCM to deliver:Ensures on time maintenance, availability & reliability of asset pre delivery and during operation. Equipment Transfer requests & ensure equipment is green carded & functional for deploymentEnsures accuracy of available asset and inventory yard based, Parts supply and core returns, as well as service material costs by budget or KPIAccountable for the appropriate & timely deployment of fleet & staff.Commercial Management Supports SCM to deliver:Owns local financial admin tasks within & external to Service CentreDrives business standards & cost controls to ensure profitability.Technician overtime vs. forecasts / budgetsSubcontractor & temp labor spends vs. forecast / budgetTest & turn spend & Inventory variances.Technician travel spend & Consumables spend.Labor recovery detailsCredit & standdown detailed reviewChange order reviewMonthly review and ownership of the above controllable costsOwns procurement within the Service CentreFacility ManagementManages necessary Administration process and allocates accordingly between SCM and the wider Service Centre TeamResponsible for ensuring compliance with GSCS standardsRequisitions and reports receipt of supplies, parts, and fleet.Executes customer contracts & delivers service to Aggreko Standards.Ensures effective adherence to policies & proceduresActs as secondary contact for ARM alarmsExecutes tasks per the monthly operations calendarYoull have the following skills and experience:Grade 12 or equivalentMinimum 5 years of Operational leadership rolesGood mechanical and electrical technical knowledgeFind out more and apply now.Bring your energy. Grow your career.#LI-DB1Equity, diversity and inclusion at AggrekoWe welcome people from different backgrounds and cultures, and respect peoples unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best, for each other, for our customers, for the communities where we work, and for our careers.We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Aggreko