Job Description

• Field service perform above tasks on site at customers as required, both on surface and possibly underground at mines.
• Respond and attend promptly to equipment breakdowns at customer sites.
• Carrying out service and repairs on mechanical, electrical and hydraulic components Solve complex equipment-related issues including diagnostic fault finding.
• Commissioning of new or refurbished equipment at customers.
• Provide training on supplied equipment either on site or at the workshop premises.
• Assemble new equipment according to manuals and instructions.
• Execute service agreement duties (or signs) with customers for maintenance or inspection of their equipment.
• Receive equipment at premises and perform issued work instructions.
• Conduct and compile audits and inspections on customer equipment.
• Perform maintenance, diagnostics, repairs and troubleshooting on customer equipment at SITE/Workshop
• Assist with spare parts and workshop job quotations.
• Assist with equipment and spare parts deliveries to customers and suppliers.
• Promote products and services to customers in support of sales personnel.
• Working safely and adhere to applicable policies, procedures and standards.
• Provide technical support at Company exhibitions, open days and other customer focused marketing activities.
• Actively participate in ongoing product development and improvement.
• Overtime work to attend to customer breakdowns may be required.
• Shift work is not generally required.
• Ensure the workshop is kept clean, tidy and neatly organized.
• Communicate effectively and timeously with Company co-workers and management on the frequent channels used such as email, WhatsApp, etc.

Qualifications & Skills:
-Grade 12.
- Mechanical, heavy diesel, electrical or hydraulic trade
qualifications or similar.
- At least 5 years in a similar equipment mechanical Service
Technician role.
- Preferably extensive experience in the repair maintenance of
hydraulic hammers, pedestal booms, excavators, hydraulic
power packs and rock drills.
- Understand and follow hydraulic and electrical schematics.
- Good mechanical ability.
- Superior analytical and problem-solving skills.
- Excellent customer service skills.
- Good communications skills both verbal and written.
- Work well independently as well as within a team as
circumstances dictate.
- Motivated to learn more and possibly pursue further
qualifications.
- Valid drivers license.
- Physically fit to work on heavy equipment and in possibly
demanding environments.
- Comfortable to visit underground work sites.
- Computer literate.
- Preferably your own tools.
- The right to legally work in South Africa

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