Services Desk Intern (cape Town)

Parow, WC, ZA, South Africa

Job Description

Key Performance Areas



Service Desk IT support:



Providing a single point of contact to for our customers Providing accurate information and support to customers Handle incoming calls, emails or any electronic media from customers (as and when required) Analysing IT system queries logged by clients Resolving system queries logged by clients Providing remote support Attending to daily/weekly administrative reports and supplying feedback

Minimal Requirements:



Achieved NQF Level 5 in the field of Administration or ICT A+ and N+ is an equivalent to NQF Level Unemployed Never participated in an internship previously Computer literate - able to use MS Excel, Word, E-Mail/Internet

General Key Competencies:



Interpersonal skills Quality Conscious Reliable Quick Learning Good attention to detail Good communication skills (written and spoken) Administration skills beneficial Ability to work under pressure Logical problem solving skills Team Working

Advantages of internships:



Interns



Provides insight into real-world problems and issues which are not found in textbooks. Cultivate adaptability and creativity Increase marketability to employers ensuring workplace readiness Stepping stone for transition from being a student to entering the workforce Increase opportunities within a company for faster advancement and growth Increase self-confidence in the workplace High advantage on resumes Develop personal growth experiences and exposure to different opportunities Have hands-on opportunities to work with equipment and technology that may not be readily available Gain the following benefits through internships: experience, skill development in technical and or soft skills, perception, supervision and professional connections

Organizational Benefit



Creates the opportunity to recruit future employees Allows Stowe to identify true talent and leaders Allows Stowe the opportunity to evaluate potential employees
Please send your CV along with copies of your qualifications and ID.

Please include a brief motivational letter as to why you should be considered for the application.

Job Type: Internship

Pay: From R5000,00 per month

Application Deadline: 2025/03/24

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Job Detail

  • Job Id
    JD1403027
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Parow, WC, ZA, South Africa
  • Education
    Not mentioned