Job Description

Business Unit:

Discovery Employee Benefits

Function:

Administration and Office Support

Date:

25 Feb 2025

Achieve more than

YOU BELIEVE

Discovery Corporate & Employee Benefits

Servicing Administrator

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Corporate & Employee Benefits

Discovery Employee Benefits- Group Risk Inspire employees to lead healthier lives and unlock financial value from our dynamic Group Risk protection benefits and wellness programmes.

Key Purpose

The key purpose of this role is to administer Group Risk policies, reconciling scheme and reassurance premiums and to handle all queries relating to any of the above with external and internal clients

Areas of responsibility may include but not limited to

Processing of all daily and monthly transactional activity within agree service levels. Process data comparison to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing. Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary. Handling of general admin queries



Personal Attributes
Leading and Supervising Planning & Organizing skills Working with People - Communication Persuading and Influencing Adhering to Principles and Values - Self management Delivering Results and Meeting Customer Expectations Coping with Pressure and Setbacks Relating and Networking Team work and analytical skills Communication Problem solving Initiative and enterprise Learning Technology

Education and Experience

Matric - essential MS Office - Proficient in Excel Group Life /Risk Insurance experience - an advantage Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds. 3 - 5 years' experience within a Group Life Administration environment - an advantage

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.





EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.