Job Description

PURPOSE OF THE JOBEstablish, implement and maintain a Quality System in the laboratory in accordance with the required standards to ensure that the service delivered by the laboratory to mine/smelter operations is effective.SAFETY, HEALTH, ENVIRONMENT AND QUALITY

• Identify and assess level of continuous risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc.
• Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)
• Comply with SHEQ requirements (SHEQ Toolbox)
• Utilise the Integrated Management System (IMS) to initiate, investigate and report SHEQ status us
• Perform LSBO, PTO, Near miss, MOC management plans auditing and action management on IMS
• Focus and drive mini business target performance of the laboratory and related reporting against such targets
• Participate in formal SHEQ Audits
• Participate in Significant Incident investigations regarding customer complaints and non-conformance
• Participate in Samancor Group 17025 Audits

PEOPLE

• Ensure performance of personnel in adherence to the requirements of the quality management system of the laboratory
• Evaluate personnel continuous competencies
• Maintain Laboratory personnel training records
• Coach, mentor and train personnel on various methodology implemented within the laboratory
• Authorised to train reporting employees (ISO 17025)

CUSTOMERS

• Ensure Customer Satisfaction
• Monitor product specifications before authorisation of results
• Drive performance against SLA targets
• Investigate customer complaints - Liaise with group logistics, production, logistic personnel

BUSINESS PROCESSES

• Supervise and monitor the implementation of the Quality system according to ISO 17025 requirements by all laboratory personnel (control charts, checklists and control work)
• Maintain implement and control all documentation and analytical standards relating to the Quality Management System
• Ensure the validation of all analytical methods and the evaluation of uncertainty of measurements for all elements.
• Coordinate the testing of non-routine proficiency testing samples and evaluate proficiency-testing data.
• Accepts responsibility as Technical Signatory for the laboratory results.
• Have sufficient current knowledge of the method used, as well as the objectives of the test/calibration/inspection.
• Be able to assess and interpret the data and act on any trends observed.
• Ensure the quality of the results, necessary checks required by the quality system and be confident when authorising results or measurements.
• Have comprehension of the Technical Requirements of the relevant International or National standard.
• Be conversant with the ISO 9001 quality management system implemented within the organisation.
• Control records and documents such as control work, checklists, competency declarations, SPC graphs.
• Investigate root causes of non-conforming test work and do necessary corrective and preventative actions.
• Monitor and evaluate internal quality checks continuously.
• Act on findings from management review meetings as well as internal and external audits
• Authorise, check, interpret and process daily results
• Authorise test results and compile Certificates of Analysis as Technical Signatory for the laboratory
• Prepare and analyse samples for continuous evaluation of TS (Technical Signature) competency as required by ISO 17025
• Prepare CRMs and ensure round robin of samples for certification
• Be able to do all back calculations on all instrumentation outputs
• Authorise to develop, modify and roll out procedures to ensure quality control measures are integrated into the laboratory processes

GROWTH

• Initiative pertaining to shift operation improvements

SHAREHOLDER VALUE

• Control costs in area of responsibility

BEHAVIOURAL COMPETENCIES:

• Safety Awareness
• Initiative
• Managing Work
• Results Orientation
• Customer Focus
• Operational Problem Solving & Decision Making
• Work Standards
• Interpersonal Relationships
• Communication
• Flexibility
• Contributing to Team Success
• Business Understanding

WORKPLACE COMPETENCIES:Skills:

• Microsoft programs
• Samancor systems - SAP/COUPA, IMS,LIMS, EBMS, MES
• Sample Manager (Create templates, set up limits and create new users)
• Project management

Knowledge:

• ISO 17025; ISO 9001; ISO 14001; ISO 45001 and ISO 19011
• Applicable legislation
• In depth knowledge on ISO 17025
• In depth knowledge on all main laboratory equipment, methodologies, calibration and trouble- shooting, first line maintenance (LECO, TGA, XRF, ICP, Potentio meters)

Minimum qualifications:

• Degree or National Diploma in Chemistry or Analytical Chemistry
• N3 studying towards N4
• 3 years relevant experience

Additional qualifications:

• Total Quality Management Certificate
• In depth ISO 17025 implementation and auditing experience

Closing Date: 07 August 2024

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