Job Description

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in the Eastern CapeResponsible for the strategic shift planning, compliance and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage and SHEQ ManagementQualification and Experience

• Matric / NQF level 4 qualification
• Diploma or Degree in Supply Chain/Logistics/Operations highly advantageous
• 2-3 years of experience in a Logistics/Manufacturing/Distribution/TES environment essential
• Min 2 years of supervisory experience
• Computer literate (MS Office)
• Own transport and valid driver license advantageous

Roles and ResponsibilitiesPROCESS

• Ensure that the strategic shift plan is executed
• Manage productivity as per set targets
• Minimize risk to Clients and staff
• Ensure adherence to policies and procedures as per ADfusion and Client model
• Maintain and Implement HR and IR policies
• Responsible for protecting the ADfusion model at all times
• Ensure Housekeeping standards are maintained
• Must be flexible and proactive in changing the strategic shift plan for the day
• Support Client Site and Services Manager in delivering service plan for the shift
• Responsible for the site in the absence of the Regional Operations Manager
• Ensure there is a clear communication line between ADfusion and Client Management
• Compile and provide relevant reports as required on a daily basis for shift handover and to ACMS Management
• Ensure that TES implementation of discipline is aligned to ACMS disciplinary guidelines and adhered to
• Manage outputs and productivity of assignees through TES Shift Managers

FINANCE

• Ensure that the staff compliment is balanced vs the workload to ensure shift is run cost effectively
• Submit End of shift report (Daily)
• Ensure registers for TES staff are signed and submitted daily
• Authorize overtime documents for TES staff
• Manage Salvage daily report
• Manage XMQIR report daily

RISK

• Ensure SHEQ appointments are done per shift
• Manage MHE from an I-Sight perspective
• Report on rack damages daily
• Ensure adherence to standard SOPs

PEOPLE MANAGEMENT

• Share shift strategy with the ADfusion management team. i.e. Inbound and Outbound
• Ensure that TES management is informed of the shift plan
• Ensure that Training Development of all staff is in place in all departments
• Ensure that order fill (Headcount) is above 97% for the shift
• Adhere to ADfusion policies and procedures
• Ensure SHEQ requirements per shift are met, i.e. First Aiders, Safety Reps, and Fire Fighters
• Ensure that uniform standards are maintained
• Protect Client assets, MHE equipment, Normal equipment (Cages and Totes), and respect for the product
• Ensure agencies comply with Labour take on and exit processes, tracking of disciplinary actions, etc.
• Ensure Agency KPIs are measured and managed e.g. shift fill rates, throughput, payroll queries, MHE, etc.
• Provide regular feedback to Agencies and Clients regarding shift performance metrics/targets

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