Job Description

Job Summary As the Shipping Coordinator, you will be responsible for overseeing and planning all shipping processes and activities, ensuring the smooth flow of export administration in line with established SLAs. You will play a key role in driving efficiency, accuracy, and customer satisfaction, contributing directly to the success of the business.Educational Requirements:

• Minimum of a Diploma in Logistics, Warehouse Management, or a related field.
• A Degree in Logistics is a bonus but not required.

Experience:

• At least 5 years experience in shipping and logistics within a manufacturing environment.
• Of that, up to 3 years should be at a supervisory level where you've already shown your leadership abilities.

Shipping Operations & Administration:

• Develop and execute strategic shipping plans that align with operational goals.
• Coordinate with transport service providers to ensure resources (vehicles) are properly planned and utilized.
• Plan shipments according to customer requirements, optimizing load space and ensuring delivery integrity.
• Ensure smooth export processes with correct documentation and compliance with various regulations (Incoterms, country-specific rules).
• Manage invoicing and export-related admin with efficiency and accuracy.

Warehouse Operations:

• Develop and implement policies and procedures to continuously improve warehouse and shipping operations.
• Ensure maximum security, inventory accuracy, and effective preservation of products, materials, and equipment.
• Lead efforts in cycle counting, inventory management, and addressing slow-moving stock.
• Work with off-site storage facilities to coordinate transportation and manage related costs.

Compliance & Risk Management:

• Ensure full compliance with relevant regulations and policies, maintaining safety standards and reducing risks.
• Update and enforce SOPs, ensuring adherence to all safety practices, and drive continuous improvement.
• Support risk management efforts, addressing any discrepancies or areas of concern.

Customer Service & Stakeholder Management:

• Cultivate strong relationships with internal and external customers, ensuring the highest levels of service.
• Be the face of the department in stakeholder meetings, offering solutions with integrity.
• Report on internal matters and ensure alignment with company policies.

Staff Supervision & Development:

• Lead a team with passion and integrity, ensuring each member is supported in their performance and growth.
• Conduct regular appraisals, collaborate with HR on development plans, and encourage ongoing training and learning.
• Handle employee relations matters fairly, promoting a positive work environment.

Cost Control & Financial Oversight:

• Contribute to the preparation of the department's budget, ensuring efficient use of resources.
• Monitor and control expenditure, ensuring compliance with budget limits and approval processes.

Essential knowledge and skills:

• Proficiency in MS Office Suite and experience with SAP/ERP systems.
• Strong understanding of business, logistics, and warehouse processes.
• A keen eye for detail, excellent problem-solving skills, and the ability to think strategically.

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