Job Description

A medium-sized brokerage in Port Elizabeth is seeking an Administration Assistant to join their team. The ideal candidate will have completed a matric certificate and be fluent in both English and Afrikaans. This role involves a variety of administrative and office support activities to ensure the smooth operation of the department and the organization as a whole.Key Responsibilities:

• Typing and preparing documents
• Compiling and organizing files
• Making copies and scanning documents, particularly for the Short Term Division
• Electronic saving and filing of various documents
• Retrieving files from the filing system
• Preparing renewal letters and loss ratios for personal and commercial lines
• Supporting the Short Term Underwriting Team with various tasks
• Performing any additional clerical or administrative duties as assigned

Required Skills:

• Administration: 1 to 2 years of experience
• MS Excel: 3 to 4 years of experience

Candidate Requirements:

• Matric Certificate
• 3-Year Diploma or Degree (advantageous)
• Must reside in Port Elizabeth
• Proficient in MS Office, particularly Excel
• Experience in a corporate environment (advantageous)
• Ability to read, write, and understand Afrikaans

Core Competencies:

• Strong written and verbal communication skills
• Excellent planning and organizing abilities
• Prioritization skills with attention to detail
• Flexibility and adaptability to changing tasks
• High responsiveness and problem-solving capabilities
• Effective teamwork and collaboration
• Ability to take clear instructions from various supervisors
• Positive attitude and ethical behavior at all times
• Professional demeanor in a corporate setting
• Excellent telephone etiquette
• Customer service orientation and ability to handle difficult situations
• Self-confidence and motivation
• Neat and organized approach to work
• Quick learner with exceptional interpersonal skills
• Ability to perform under pressure and a commitment to going the extra mile

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