Customer Collections Advisor
Job Description
Customer-Collection Advisor - UK based clientele
We are seeking enthusiastic customer advisors with collections knowledge to assist our UK clients.
This position would involve:
Reading and explaining billing of accounts
Setting up repayment on accounts
Rehabilitating customer accounts
Advising customer on how to maintain accountskeep payments up to date
Setting up payment arrangements
Liaising with various departments to assist with queries e.g. transferring customers to relevant departments
Handling customer complaints - Objection handling
Minimum requirements for this position include:
Minimum Grade 11
Minimum of 1 years’ recent UK Customer Service experience within Contact Centre
Must be available to work rotational shifts, weekends and SA public holidays (Between 9am - 10pm)
Credit & Criminal clear
Neutral accent - essential
For more information regarding this position please visit our user friendly website https://sigma.erecruit.co/candidateapp/Jobs/Browse
Alternatively, if you feel you meet the minimum requirements mentioned above please do not hesitate to send an updated CV to Naeemah.George@sigmasa.co.za
All the best with your application! GOOD LUCK ????
Regards
Sigma Recruitment - Diep River
Skills Required
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Job Detail
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Job IdJD496959
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IndustryBPO/ITES
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Total Positions1
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Job Type:Full Time
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Salary:5000-10000
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Employment StatusPermanent
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Job LocationCape Town, South Africa
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EducationAny Graduate
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Experience0 - 1 Year
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Apply ByMar 02, 2020
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Job Posting DateFeb 17, 2020