Customer Collections Advisor

0 - 1 Year    Cape Town, South Africa
Leo Road, Diep River 7800, South Africa

Job Description

Customer-Collection Advisor - UK based clientele

We are seeking enthusiastic customer advisors with collections knowledge to assist our UK clients.

This position would involve:
Reading and explaining billing of accounts
Setting up repayment on accounts
Rehabilitating customer accounts
Advising customer on how to maintain accountskeep payments up to date
Setting up payment arrangements
Liaising with various departments to assist with queries e.g. transferring customers to relevant departments
Handling customer complaints - Objection handling

Minimum requirements for this position include:
Minimum Grade 11
Minimum of 1 years’ recent UK Customer Service experience within Contact Centre
Must be available to work rotational shifts, weekends and SA public holidays (Between 9am - 10pm)
Credit & Criminal clear
Neutral accent - essential

For more information regarding this position please visit our user friendly website https://sigma.erecruit.co/candidateapp/Jobs/Browse

Alternatively, if you feel you meet the minimum requirements mentioned above please do not hesitate to send an updated CV to Naeemah.George@sigmasa.co.za

All the best with your application! GOOD LUCK ????

Regards
Sigma Recruitment - Diep River

Skills Required

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Job Detail

  • Job Id
    JD496959
  • Industry
    BPO/ITES
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    5000-10000
  • Employment Status
    Permanent
  • Job Location
    Cape Town, South Africa
  • Education
    Any Graduate
  • Experience
    0 - 1 Year
  • Apply By
    Mar 02, 2020
  • Job Posting Date
    Feb 17, 2020