Job Description

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.



At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date:

02/28/2025



We are seeking a Site Account Manager - Southern Africa to join our Sales Team.



The successful candidate will be responsible for building and maintaining active long-term relationship with key decision makers at customer site level and continuously promote Metso's value adding offering. As well as create a healthy business with high customer satisfaction with the site accounts.



In this position, you will report to the Vice President Sales & Service Region Southern Africa



This position is mainly located in Centurion, Gauteng



TEAM YOU WILL BELONG TO



You will join the Sales Team and work closely with internal and external stakeholders, such Management, Mining Customers, Engineering and Drawing Office, Complex Proposals Commercial Team, Project Execution Team, Key Account Managers, Business Development Manager, Product Lines and Product Support.



WHAT YOU WILL DO



Responsible to deliver improved customer satisfaction levels by providing process support on customer sites

Support customers with areas of improvement and optimizations on their plants

Responsibility to create the relationship with the key people at the site and share leads with the organization, connecting key interfaces

Walk customer plants and generate leads to take forward

Focuses on after-market business yet be able to identify the investment/capex opportunities and be responsible to convey the customer requirement to capex sales

Plans and has full visibility to the activities of any Metso function at the site

Seeks and coordinates for best resources and channels to be used for customer facing activities

Understands customer business and is capable to argue Metso's added value

Drives site sales activities together with cross organizational site account team and understands customer's capex and opex related decisions and buying timetable

Drives account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan)

Maintains and shares information of installed base, performance and shutdown schedules and plan

Orchestrates Customer satisfaction surveys and closed loop activities and ensures continuous improvement activities

Supports Accounts Receivable and payment collections

Active member of the Market Area Key Account/Global Key Account team I/A



WHO YOU ARE



Matric (Grade 12)

Be able to speak English and Mandarin fluently

A Degree/ Diploma, or Artisan qualification in Metallurgical, Chemical, or Mechanical Engineering will be advantageous

Minimum of 4 years of working experience in a related field

Sales or Account Management skills will be advantageous

Experience working in a customer-focused and fast-paced professional environment

Computer literate in any Customer Relationship Management Tool, Microsoft Excel, Word and PowerPoint

Strong negotiation and influencing skills, with the ability to build trust

Strong communication skills and a serving leader



WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?



Customer-centric mindset, able to translate customer issues/needs into profitable business solutions

Good interpersonal, communication, presentation & facilitation skills

Highly motivated individual with the ability to work under pressure and meet deadlines

Team Player

High attention to detail and accuracy

Strong written and verbal communications skills are critical

Prepared to work flexible work hours to meet deadlines when required

Travelling into Africa and overseas will be a requirement

Willingness to learn and continually improve own knowledge base

Driven and independent self-starter focused on meeting or exceeding targets set

Ability to manage own time



WHAT'S IN IT FOR YOU



An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change

Compensation and rewards - Global incentive program tied to business and performance targets

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.



GET IN TOUCH



Want to rise above the possible with us?



Go to our website www.metso.com, click on careers and start your application

Go to PeoplePoint, click on careers and start your application



How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people



Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.



Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.



Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial