Site ManagerLocationRichmond, Northern CapeJob purpose
ad complaints
Maintain and compliance with service level agreements.
Ensure effective communication with customers
Growing site volumes by sourcing new customers
Security
Take immediate action against security breaches or suspected security breaches.
Report any theft or related criminal activities to the SAP
Report all security breaches to the Regional Manager and follow incident procedure
Marketing and promotions
Compile and implement approved marketing strategy to reach litre commitment on forecourt
Compile and implement approved marketing strategy for store and hot foods, including instore promotions, new customers, and advertising (daily, weekly, monthly and busy season)
Increasing and drive sales to reach targets set
Implement national promotions following merchandising and promotion directives
Fuel delivery (oversee Forecourt supervisors)
Assist the fuel tanker to safely park in the allocated place
Check the delivery document for correct site and product and volumes
Decide which product to offload and unlock the correct tank dipping point for that product only. (Note: All dipping and filler point should be locked)
Dip the tank for water using water finding paste. Show FDO and then close the dipping point.
Print an ATG slip to determine the safe space in the tank. (95% rule) Confirm and agree with FDO and check that delivery volume will fit. (Dip if no ATG)
Unlock the correct filling point and check that the FDO connects the hose to the correct filling point for the product ordered. (Connect 1 product at a time)
After delivery dip the tank again for water using water finding paste.
Check that the POD is correctly completed and sign for delivery. (Compare volumes on meter slip to POD, but do not dip for volume or print ATG slip after delivery as this will not account for sales during delivery) (Return to Step 3 for next product)
Assist the fuel tanker to safely exit the site. Always check that no people or hazards are in the way of the tanker before it moves.
Requirements:
3-5 years experience in similar role
Service station experience essential
Strong management expertise
Strong system, processes and financial experience
Able to management site, customers and staff
Strong experience dealing with and handling staff matters
System experience with point of sale and back office system
Able to take imitative and work independently
Able to work shifts and weekends
Ablet to speak English and Afrikaans (Afrikaans essential)
Able to travel or willing to relocate to Richmond region.