Job Description

Responsibilities Include:Management and Business Planning

• Strategically link activities to business objectives, prioritising the products functions and ensure the

effective implementation of strategies for areas of responsibility. * Align approved functional strategies to overall business strategy.

• Develop and ensure the effective implementation of functional business plans Identify key social,

political, and societal issues and implement strategies to meet the challenges. * Participate towards Exco, Exco Committees and Exco decisions for the effective planning of theGroups activities.Lead the Financial Service business unit

• Develop, recommend for approval an own product vision and roadmap aligned with Groups goals

and market trends. * Formulate a comprehensive short to long-term products strategy for the approval of the BusinessDevelopment Director for the Group. * Define product success metrics and track progress towards achieving them against the strategy andset goals. * Oversee the mangers and specialist in the structures to ensuring product performance, marketacceptance and revenue targets by ensuring that product performance and acceptance measured
revenue targets. * Build the Lending and Investment structure ensuring that it is fit for purpose to deliver the Groupobjectives under the guidance of the Business Development Director. * Give input to the Business Director to secure executive approvals for product strategy and resourceallocation * Implement approved innovation projects that will increase revenue streams profitably.

• Assess, develop business cases and recommendations for considerations to Exco, including

business partnerships for the enhancement of the Lending and Savings and investment products. * Manage new business generating initiatives under Lending and Investment and their implementation

• Maximize revenue growth for the product portfolio by implementing strategic objectives.
• Drive market share gain or customer acquisition targets through the applicable teams.
• Manage product satisfaction and retention rates by monitoring against set objectives and target.
• Lead the development of commercially sound optimal business.
• Ensure that the initiatives performance metrics meets the required return on investment.
• Manage stakeholders expectation at different levels to identify areas of innovation and growth and

implement successful ideas. Engage with internal and external stakeholders to enhance innovative
thinking in the Group. * Develop and implement effective communication plans for the department under the guidance of theBusiness Development Director. * Collaborate with the finance department to ensure that good financial practices are adhered to.

• Manage the effective rollout by the product and sales teams and develop the go-to-market plan tools

under the guidance of Business Development Director. * Present and manage the capital and operational budgets of the department.

• Manage effective communication between all supporting business units by regular engagements.

Micro-lending and Savings and Investment Products * Forecast sales targets to be achieved through sales activities by continuously analysing the marketsize and opportunity. * Manage the key business metrics (i.e. Profitability, market development and penetration, retention,customer service, etc.) to deliver business opportunities with the support of Business Development
Director.Credit and Operations Management

• Lead the Credit and operations team to effectively manage the lending business optimally.
• Develop and implement credit risk mechanisms that ensures that the business is effectively

managed against high bad debt. * Develop and implement operationally sound processes and good business practices.

• Manage the regulatory reporting requirements to always ensure compliance.

Manage key stakeholder and third-party relations * Collaborate in delivering the Group value proposition through strategic partners.

• Promote strong brand awareness with external stakeholders.
• Proactively stay abreast with industry trends and recommend appropriate innovative solutions to

support the Lending and Savings and investment products. * Establish strategic alliances with third parties for identified business opportunities.Manage business risks

• Identify and manage the business risks and ensure compliance to regulation requirements.
• Manage the application of credit risk models and metrics to manage the credit risks.
• Manage the credit limits and ensure that they are aligned to the approved credit policy.

People management

• Develop a fit-for-purpose structure and resources allocation to support delivery of business

objectives and sustainable growth. * Build and lead an effective team that works collaboratively toward achieving the Groups goals.

• Define the roles, responsibilities, manpower modelling and measurable objectives to deliver business

objectives. * Develop and manage the KPAs and KPIs of the direct reports. Ensure that the people managementprocesses, including the performance management process are adhered to, implemented, and
monitored. * Coaching and mentoring of Managers and department structures. Implement rewards andrecognition systems that support the business objectives. * Ensure development among the teams for succession planning.

• Develop and implement a high-performance culture in conjunction with the HR department.

Requirements:

• A post -graduate degree / MBA
• A qualification in strategy, leadership, business Management, or Credit management will be an

advantage.Experience And Knowledge Required For The Position:

• 5 to 8 years of experience in banking product management (Lending and Savings and investment),

with at least 2 years in a leadership role * Proven track record of successful product launches and market success

• Strong understanding of the financial sector and competitive landscape
• Excellent communication, interpersonal, and presentation skills
• Ability to lead and manage cross-functional teams effectively.
• Strong analytical and problem-solving skills
• Experience with Agile development methodologies.
• Data analysis skills and experience with business intelligence tools
• Strong understanding of customer experience (CX) best practices
• Highly proficient at project planning, budgeting, and oversight.

IT Ridge Technologies