Snr Pro Pietermaritzburg

Pietermaritzburg, KwaZulu-Natal, South Africa

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Purpose of the job:

The Snr Pro is responsible for managing other Pros to ensure that members receive an excellent fitness experience. Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.

Key Performance Areas include:

Conduct group classes
Perform reception duties such as answering phone calls and handling member queries
Ensure you attend scheduled weekly training and meetings as well as Reception weekly training
Stay up to date with all Company communication and policy and procedures
Achieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processes
Comply with Health and Safety and Club Operating procedures
Ensure the safe and effective operation of your club, keeping facility downtime to a minimum
Deliver excellent service to members and visitors according to standards and procedures

Experience & Competencies Required:

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