Job Description

This is a matrixed role reporting for day-to-day management locally to the Regional Head of Marketing SA and functionally to the Head of Social in the UK. They will develop and implement social media and communications calendars.For this role, we are looking for a passionate and dynamic person with strong written and communication skills. The ideal candidate will have at least 2+ years of work experience in Marketing/Communications, be someone who is keen to develop their career and passion for marketing.The ideal candidate will need to speak fluent English (native or near native) as this is the language of choice used across the organisation.Essential duties and responsibilitiesThis role will be responsible for developing and managing the organic social media content and delivery. Responsibilities include:

• Manage the day to day running of our social media accounts, ensuring a clear channel plan exists.
• Developing a social media communications calendar and ensuring relevant, timely and engaging content is posted and communicated as per the plan.
• Work with the Head of Social on developing, sharing and deploying best practices and group directives across all social media accounts.
• Create consistent, meaningful content, including writing and editing social media posts, improving customer engagement and providing input for paid social media advertising campaigns.
• Moderate user-generated content and messages based on business, marketing, and regional requirements. Develop, track and report on social online communities and parental communications weekly, monthly and quarterly

• Train local social media champions so they can supplement centrally generated social media content in a suitable and value-enhancing way.
• Ensure all social media comments are responded to in a timely manner
• Escalate any issues or controversial communications that come through our social channels to the appropriate person(s) in a timely manner.
• Grow the social audience through sharing organisation activities, achievement and community engagement.
• Partner with the wider marketing team to develop engaging visual content and assets such as images, short videos and articles.
• Ensure organic social activities are aligned with any paid marketing activity and communications objectives.
• Collate social media content to use on our social media sites.
• Respond to customer queries on google and other online platforms

Personal Qualifications
Essential
Minimum 2 years experience working in Marketing and/or Communications
University Degree (or equivalent) in Marketing / Communications or similar
A native or near native level of spoken and written English
Excellent interpersonal, collaboration, communication, negotiation & team working skills
Technical requirements:
o Social media experience
o Copywriting skills
o Proofreading skills
Ability to work on own initiative and manage multiple priorities
Performance driven & accountable.
Ability to maintain calm in difficult or stressful situations
Good organisation skills and ability to prioritise
Obsessive attention to detail and accuracy
High level of Microsoft Office & at least a basic knowledge of Adobe design packages such as Adobe Premiere Pro, Photoshop and After Effects, as well as online design programmes such as Canva.
Ability to report on social activity and analyse statistics in depth.
Community management experience with a focus on developing audiences.
Excellent written and verbal communication skills.Salary- R18 - R24 000pm CTC

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