We are looking for a Social Media Manager who will be responsible for developing, guiding, and monitoring an organization's presence across multiple social media platforms. Their duties will include but are not limited to strategy development, project management, customer service, networking, and content creation.
Responsibilities:
Developing social media strategies to increase brand awareness and customer engagement
Analysing the long-term needs of the company's social media strategy and offering quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing plan
Staying on trend with the latest social media trends and digital technologies
Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams
Developing and overseeing competitions and campaigns to draw attention to a brand
Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI)
Monitoring and responding to customer feedback, comments, and social media posts
Managing a social media team and guiding junior members
Liaising with other departments and creatives to create a holistic and effective online marketing strategy
Skills:
Extensive experience in working with various social media platforms
Great communication skills
Strong leadership skills
An ability to multitask and perform under pressure
The ability to think strategically and creatively
Solid knowledge of computers and relevant operating systems and software programs
A sound understanding of SEO, web traffic metrics, and keyword search
Experience and Qualifications:
Grade 12 or Equivalent (NQF 4)
Marketing certificate
3-5 years in the same or similar role
3-5 years social media knowledge and experience
Customer service experience
Email your CV to HR at artisan.furnsa@gmail.com OR WhatsApp 065 221 7643 for further queries.