Job Description

Closing Date 2025/03/23
Reference Number MMH250318-6
Job Title Social Media Specialist - Sandton
Position Type Temporary
Role Family Marketing and Communication
Cluster Metropolitan Life
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Sandton
IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance. www.metropolitan.co.za
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role PurposeResponsible for management of social media executions that align with the brandxe2x80x99s digital strategy. The role involves content creation, community engagement, and tracking to drive brand awareness, audience growth, and engagement. The ideal candidate is digitally savvy, proficient in the leading platforms and online management software, culturally attuned, and able to create compelling, platform-specific content that resonates with target audiences.
Requirements

• Matric/Grade 12
• Diploma/Degree in Communications
• 3 xe2x80x93 5 yearsxe2x80x99 experience in Communications or Social Media management (agency or client side), accomplished written and content creation
• Portfolio or examples of past work showcasing social media expertise

Duties & ResponsibilitiesInternal Processes

• Implement approved social media communications.
• Develop, schedule, and publish high-quality content across various social media platforms to drive awareness of the brand and engagement with the relevant audience.
• Collaborate with internal and external stakeholders to ensure the effective implementation of social media efforts.
• Adaptive content creation for different platforms while maintaining brand tone and messaging consistency.
• Track, analyse and measure results of all social media activities for return on investment purposes.
• Coordinate and administer editorial calendars.
• Keep abreast with trends on social media, platform updates and tactical content opportunities.
• Collaborate with internal stakeholders and agency partners to deliver within budget, SLA and agreed timelines.

Client

• Serve as subject matter expert in supporting the rollout of social media campaigns, ensuring alignment with brand and business objectives.
• Use analytics tools (Meta Business Suite, Google Analytics, Meltwater, etc.) to measure content effectiveness.
• Track competitor activity and industry benchmarks to inform content strategy.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that expectations are managed.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

People

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

Competencies

• Business Acumen
• Client/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Self-Awareness and Insight
• Diversity and Inclusiveness

PolicyWe are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Metropolitan