Job Description

The Smollan IT team is looking for a skilled Developer to take accountability for delivering project tasks and assignments within deadlines and to clients requirements, supporting applications or writing application code, and developing and testing new programs/software/applications or add-ons. As part of our development team, you will play a key role in building and maintaining a variety of applications. This includes off the shelf builds and integration into custom builds.Responsibilities and Deliverables will include, but are not limited to, the following:Project tasks and assignments

• Engage with various client departments and project managers to manage specific processes within the software development life-cycle (for example, functional specification, construction, quality assurance, implementation and reporting)
• Understand functional and technical documentation needs of customers and research technology solutions to meet those needs
• Ensure development of code meets quality (zero defects) and coding conventions (Smollan and generally acceptable standards). Follow change, incident, release and internal processes
• Maintain open communication with customer representatives and cross-functional teams and ensure content meets requirements Provide expertise for technical product documentation projects and support and assist in documentation design
• Liaise with the client to coordinate the roll-out
• Maintain relevant coding standards documentation, user training manuals

Application Development Execution and Delivery

• Research new innovations and solutions (includes new application , database and operating system technologies for mobile, open source and closed source domains)
• Coordinate and interface with functional design, quality assurance, developers, other product teams, and senior management to ensure needs are met and managed
• Manage to ensure delivery of technical designs, unit test plans, and high quality code. Use relevant repository for documentation and code storage standardisation
• Integration development and impact analysis of solution
• Determine the system requirements as per the specification or client needs
• Design the appropriate system model
• Liaise with the client to ensure the suitability of the model in meeting their needs
• Develop the appropriate software using the relevant development tools (coding)
• Test the system for stability, speed and spec compliance
• Implement roll-out, change control, release management, project and client management

Effective client support

• Incident, problem and release management
• Ensure systems up-time
• Monitor customer support cases
• Assist and provide support to resolve problems
• Deploy proper Help Line protocol and escalation for problem solution
• Monitor adherence to SLAs

Effective stakeholder engagement and management

• Actively build, maintain and grow strong relationships with clients and internal stakeholders
• Manage client expectations and the effective flow of information

Effective Teamwork and Self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
• Manage own career development by staying abreast of any technical and industry changes

Smollan