Job Description

Company DescriptionWho is HelloKindred?HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.Our vision is to make work accessible and peoples lives better. We do this by disrupting traditional employment barriers connecting ambitious talent to flexible opportunities with trusted brands.Anticipated Contract End Date/Length: April 1st, 2025 - December 31st, 2025
Work set up: HybridOur client in the global professional services industry is looking for a Software Development Engineer to implement, configure, and optimize time and attendance solutions that enhance workforce efficiency and compliance. This role ensures high-quality application and systems support, assesses the business impact of requests, performs in-depth analyses, and provides second-line support for both technical and functional solutions.What you will do:

• Collaborate with stakeholders to gather requirements and design solutions that meet business needs.
• Implement and configure Workforce Software Time Solution modules with WorkForce Software integration.
• Provide expertise in time tracking, scheduling, and reporting functionalities.
• Troubleshoot and resolve issues related to time management and attendance tracking.
• Conduct user training sessions and create documentation for end-users.
• Support system upgrades and enhancements, ensuring minimal disruption to business operations.
• Work with cross-functional teams to integrate time management solutions with other HR and payroll systems.
• Provide high-quality operational and technical application and systems support to customers and internal business functions.
• Resolve incidents, problems, service requests, and change requests in line with business priorities.
• Ensure Incident/Request updates meet acceptable quality standards.
• Document and provide analysis of defects to solution teams.
• Participate in priority war room sessions and be available to business and support leads for operational support.
• Collaborate with Solution Delivery and Architectural teams for planning, designing, architecture development, and configuration of Workforce Software platforms.
• Translate business requirements into system enhancements, including analysis, functional design, development, testing, and deployment.
• Participate in deployment handover sessions and internal projects.
• Ensure system stability and produce SOPs for daily operations.
• Drive continuous improvement by minimizing the adverse impacts of incidents and problems and preventing recurrence.

Qualifications

• 5+ years of experience in a related field.
• Mid-level expertise in SAP Workforce Software.
• Knowledge of Agile and Software Development Life Cycle (SDLC) processes.
• Experience with Workforce Software configuration and development (certification required).
• Strong facilitation, investigative, and structured analysis skills.
• Excellent communication skills.
• Strong relationship-building, accountability, teamwork, and interpersonal support skills.
• Ability to prioritize tasks and demonstrate analytical thinking, problem-solving, and decision-making.
• Proficiency in persuading and influencing stakeholders.
• Strong time management and perseverance in delivering solutions.

Additional InformationCandidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

HelloKindred