Job Description

• Knowledge of architecting and developing solutions for scalable, distributed systems
• Knowledge of Security of AWS services, securing design of VPC architectures
• Understanding INC, CM,PM processes
• RESTful APIs
• Code versioning (Git)
• Jenkins
• DevOps

ADVANTAGEOUS SKILLS REQUIREMENTS:

• Strong interpersonal and communication skills.
• Apache Kafka
• Kibana
• Grafana
• Terraform
• Ansible
• Heartbeat
• Agile development methodologies
• Confluence / Jira

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

• Relevant IT Degree / Work Experience / Diploma
• 1-3 years experience in as a Software Engineer
• +1 years experience with Public Cloud platforms

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?e.g. Core Role tasks and responsibilities

• Resolve incidents logged by users.
• Root cause analysis on issues.
• Collaboration with Team Lead, Stakeholders, IT PO and Team regarding Operational topics
• Responsible for the needs-based operating process within the agreed quality
• Ensures the operability and operational quality of the applications over the entire life cycle in the area of responsibility
• Ensures the implementation of all tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product)
• Controls the overall release and change management of the applications in the area of responsibility
• Controls the implementation of technical lifecycle management measures as well as the identified security measures for the assigned applications
• Controls the measures to improve operational quality for the assigned applications
• Supports the product owner with operational issues
• prioritizes the scope of operations of the applications to the product owner for the assigned applications
• prioritizes the necessary operational scopes for in the product backlog for the assigned applications
• supports the AWM Processes "Deliver & Operate IT Technology" and "Manage IT Governance.
• Controls the measurement and communication of the operation KPIs and defines the necessary measures to improve quality or the assigned applications
• Supports the LRE in post mortem handling of major and critical incidents
• Supports the LRE in all of its assigned tasks regarding the assigned applications
• Supports ITSCM tasks (e.g. IT emergency exercises) and tasks in manage availability

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