Software Site Support Engineer

Cape Town, Western Cape, South Africa

Job Description


JOB DESCRIPTION

  • Investigating support issues reported on site.
  • Coordinating tests, fault finding and tracking down of cross-subsystem issues.
  • Supporting user requests for data and trend analysis.
  • Fixing minor bugs in the deployed software where possible.
  • Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.
  • Deploying and maintaining development infrastructure.
  • Deploying software subsystems on production systems and manage/monitor site deployments.
  • Documentation and project management input as required.
  • Site visits as required.
  • Training of operators and commissioners on the software subsystems.
  • Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
  • Assist in developing and performing integration tests to test the full software subsystems on lab machines before deploying to karoo systems.
  • Configure, install and help troubleshoot operating system software and server hardware.
  • Configure and manage subsystem network.
  • Monitor and maintain performance of servers.
JOB REQUIREMENTS
  • D (Comp Sci) with 6+ years; OR
  • BTech/B.Sc. (Comp Sci) with 5+ years; OR
  • Eng/B.Sc. Hons (Comp Sci) with 4+ years; OR
  • Eng/M.Sc. (Comp Sci) with 2+ years; OR
  • Engineering (with a software focus) or related field

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Job Detail

  • Job Id
    JD1293784
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned