Job Description

MAIN PURPOSE OF JOB:
Ensuring that the Operational systems and End user systems meet all business and contractual requirements while monitoring network performance and driving continuous improvements of end users and associated systems.KEY RESPONSIBIITY AREAS:To Promote Continuous Improvements in the IT & Operational systems
Encourage Pro-active dialogues with the Operations Department
Continuously monitor the operational systems and equipment to ensure that they are stable and working correctly
Ensure synchronisation and alignment of data within operational systems.
Ensure data integrity is maintained, and the active user Accounts are kept up to date.
Provide IT support for operational systems data and performance analysis
Maintain and clean the core systems with respect to errors and data accuracy
System changes will be defined by the business and must be communicated to the responsible parties
Update and escalate system's deviations to operations managerDevelop, Implement and Monitor the following:
All business KPI's and Reporting (daily/weekly/monthly)
Continuous analysis of business processes and operations systems for possible enhancements and improvements
Eliminate data quality deficiencies, system errors and the misalignment of operations & systems
Author end user manual in using required business software.Provide user training and assistance on operational systems
Required to perform any task as and when required by management.Education/Requirements:
National Diploma/Degree in IT
3 years industry or working experience.
Proficient in C#, JavaScript, JQuery, HTML and MSSQL
Knowledge of GIT
Able to use Visual Studio
Relevant Microsoft Qualifications

Tower Group