Spa Guest Liaison Officer (hotel)

Cape Town, Western Cape, South Africa

Job Description


SPA GUEST LIAISON OFFICER (Hotel)CAPE TOWN - (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 March 2025REPORTS to: Spa Director / Spa ManagerOPERATING HOURS:

  • Monday - Sunday (Shifts apply)
  • 08:00 - 17:00 / 09:00 - 18:00 / 10:00 - 19:00 / 12:00 - 20:00 (Summer)
  • 10:00 - 19:00 / 12:00 - 20:00 (Winter)
REMUNERATION & COMPANY BENEFITS:
  • R10,000 - R12,000 Basic Salary per month (based on relevant experience & skills required)
  • Retail Commission
  • Incentives
MINIMUM REQUIREMENTS: * Matric (Grade 12) / Senior National Certificate
  • Spa Receptionist experience - essential and non neg
  • Excellent command of English (speak & write)
  • ESP / Bookings system confident - you must be computer literate and able to navigate booking systems
  • Highly presentable and beautifully groomed
  • Certificate or Diploma in Spa / Skin Care / Cosmetology or Somatology - BONUS
  • Must reside within reasonable travel distance to Cape Town OR have your own reliable transport
EXPERIENCE: * Reception experience in Spa / Salon or Cruise Ship
  • Knowledge & understanding of Spa industry & the lingo (describe treatments accordingly)
  • Exceptional guest/patient relations
KPI:
  • Conduct Spa tours
  • Digital communication with guests
  • Guest preparation for services
  • Attend to queries
  • Operate incoming calls, e-mails or walk-ins
  • Guest check-in & check-out

Miranda Forrester Spa & Beauty Placements

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Job Detail

  • Job Id
    JD1373714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R10000 - 12000 per month
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned