Job Description

Job SummaryWhatxe2x80x99s in a Dayxe2x80x99s Work? The Spa Therapist will be responsible for delivering world-class treatments while ensuring guest satisfaction and upholding the highest standards of professionalism and care.Spa & Client Service:

• Arrive 30 minutes before shift to prepare for guest appointments.
• Conduct pre-treatment consultations, ensuring guests complete and sign consultation forms.
• Assess contraindications such as medication, illness, or recent surgeries before treatments.
• Address guests by their last name and introduce yourself professionally.
• Perform treatments with precision, ensuring client comfort and relaxation.
• Maintain guest modesty at all times, covering only necessary areas.
• Ensure jewellery is safely stored in a designated client bowl.
• Check in regularly with the front desk for any appointment changes.

Administrative & Operational Duties:

• Keep accurate treatment records and update client consultation cards.
• Maintain high hygiene standards and proper care of treatment rooms.
• Assist with product recommendations and retail sales.
• Participate in general administrative duties as required.

Requirements:Qualifications & Experience:

• CIDESCO, BABTEC, ITEC, or City & Guilds certification/diploma from an accredited training institution.
• Prior experience in a luxury spa or hospitality setting.
• Min 3 years working experience in a similar role.

Key Competencies:

• Well-groomed, professional appearance, including neatly tied hair, manicured nails, and appropriate makeup.
• Strong customer service skills with a warm and engaging personality.
• High standards of honesty, courtesy, punctuality, and discretion.
• Self-motivated, disciplined, and confident in performing treatments.
• In-depth knowledge of spa treatments and retail products.

Benefits Package:

• Competitive salary for the Eastern Cape.
• Company contribution to provident fund.
• Free meals on duty and uniforms provided.
• Opportunity to work in a historic, luxury hotel with a dedicated and passionate team.

Equal Opportunity Valor Hospitality Partners is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
Please note: Only shortlisted candidates will be contacted. Shortlisted applicants will be invited to attend a virtual introduction session.Valor HospitalityRecruiter

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