Job Description

Business unit, Department, Reporting

Business Unit

DPS

Department

DPS - Outsource & AMS - Application Management Services

Reports To

Snr Man:

Application Management Services

Grade

S5 Core Description

Responsible for the Application Performance Management (APM) deployment, instrumentation, dash boarding of AppDynamics in various environments of the AppDynamics toolset.

Part of the daily tasks will include attending to new requests, incidences logged.

Will be required to assistance with proof of values and input to the pre-sales application performance management (APM) team Key Deliverables / Primary Functions

APM toolset deployments

APM instrumentation

APM dash boarding

Attend to incidences logged

Attend to new requests logged

APM root cause analysis

Assistance to Pre-Sales function

Assistance with POV's Core Functional Skills & Capabilities Database Management Troubleshooting IT Architecture Core Behavioural Competencies Culture Match Job Match Delivering Results & Meeting customer expectations Planning & Organising Presenting and Communicating information Applying expertise & Technology Formulating Strategies & Concepts Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience

5 years solid experience in APM monitoring tools:

AppDynamics, Dynatrace, Foglight, etc.

Or

If Grade 12, 7 years solid experience in APM monitoring tools:

AppDynamics, Dynatrace, Foglight, etc Certifications AppDynamics Certification an advantage. JavaScript Professional Memberships in Relevant Industry Level of Engagement & Span of Control

Span of Control

0

Level of Engagement

Engagement with various levels within the organisation, internal and external to the business Special Requirements / Employment Condition Valid Drivers license Ability to work staggered hours, shifts, overtime and respond to call-outs Workplace / Physical Requirements Hybrid Remote Worker Billable Revenue Generating