Job Description

Business unit, Department, ReportingBusiness Unit Converged Communications
Department Network Solutions
Position reports to Manager Network Service Operations
Job grade/level S5Core DescriptionResponsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives.Key Deliverables / Primary Functions

• Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports

• Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services

• Conduct business analysis and business continuity planning

• Engage in consultation with team members

• Manage technical product development in terms of project definition, compilation of project plans and statements of work

• Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion

• Monitor emerging technologies and provide insights and advice in this regard

• Design systems within areas of expertise

• Conduct service delivery planning and control

Core Functional Skills & CapabilitiesInfrastructure Development& SupportProcess OrientationContinuous Delivery (CD)Customer OrientationProblem managementService and System IntegrationCore Behavioural CompetenciesJob MatchAdapting & Responding to changeDelivering Results & Meeting customer expectationsDeciding & Initiating ActionWorking with peoplePersuading and InfluencingCreating & InnovatingCulture MatchMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or TelecommunicationOR NQF 4: Grade 12Additional Education -Preferred /AdvantageNQF 7: 3 year Bachelors DegreeExperience5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experienceCertificationsCISCOITILProfessional Memberships in Relevant IndustryLevel of Engagement & Span of ControlSpan of Control0-1Level of EngagementInteracting with clients as well as relevant stakeholders within BCX.Special Requirements / Employment ConditionAbility to work extended /long hours as and when requiredValid Drivers licenseWorkplace / Physical RequirementsHybrid Remote WorkerBillableRevenue Generating

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