Job Description

Business unit, Department, Reporting Business Unit Converged Communications Department Network Solutions Position reports to Manager Network Service Operations Job grade/level S5

Core Description

Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives. Key Deliverables / Primary Functions

Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services Conduct business analysis and business continuity planning Engage in consultation with team members Manage technical product development in terms of project definition, compilation of project plans and statements of work Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion Monitor emerging technologies and provide insights and advice in this regard Design systems within areas of expertise Conduct service delivery planning and control Core Functional Skills & Capabilities Infrastructure Development& Support Process Orientation Continuous Delivery (CD) Customer Orientation Problem management Service and System Integration Core Behavioural Competencies Job Match Adapting & Responding to change Delivering Results & Meeting customer expectations Deciding & Initiating Action Working with people Persuading and Influencing Creating & Innovating Culture Match Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Telecommunication OR NQF 4: Grade 12 Additional Education -Preferred /Advantage NQF 7: 3 year Bachelors Degree Experience

5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experience Certifications CISCO ITIL Professional Memberships in Relevant Industry Level of Engagement & Span of Control

Span of Control

0-1

Level of Engagement

Interacting with clients as well as relevant stakeholders within BCX. Special Requirements / Employment Condition Ability to work extended /long hours as and when required Valid Drivers license Workplace / Physical Requirements Hybrid Remote Worker Billable Revenue Generating