Spec: Sales Account Management

East London, Eastern Cape, South Africa

Job Description


Business unit, Department, ReportingBusiness Unit CCO
Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng
Reports to Executive / ME Sales Account Management
Job Grade/Level S5Core DescriptionResponsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.Key Deliverables / Primary Functions

  • Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
  • Design and execute on the account plan.
  • Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
  • Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
  • Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
  • Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
  • Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Core Functional Skills & CapabilitiesAccount Planning & ManagementCustomer FocusRelationship BuildingSales Pipeline ManagementSales StrategyCore Behavioural CompetenciesJob MatchPersuading and InfluencingPresenting and Communicating informationDelivering Results & Meeting customer expectationsRelating and NetworkingAchieving personal work goals & objectivesMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/MarketingOR NQF 4: Grade 12Additional Education -Preferred /AdvantageExperienceMinimum of 5 years' ICT experience in Account Management RoleOrMinimum of 7 years' ICT experience in Account Management RoleCertificationsProfessional Memberships in Relevant IndustryLevel of Engagement & Span of ControlLevel of engagement Engagement will all levels within the organisation, internal and external to the business.
Span of Control 0Special Requirements / Employment ConditionValid Drivers licenseRequired to travel locally and/or internationallyWorkplace / Physical RequirementsHybrid Remote WorkerNon-Billable

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Job Detail

  • Job Id
    JD1366174
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East London, Eastern Cape, South Africa
  • Education
    Not mentioned