Job Description

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.To Design, implement and manage strategic behavioural science change interventions and projects. To Drive and operationalise experiments at scale, to ensure quantifiable and commercial value for the organisation and act as a subject matter expert to stakeholders and project manage individuals across the business to implement agreed work projects and lead other team members. Operate across various functions such as analytics, digital, segment, marketing and channel.QualificationsMinimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Human Resources, Psychology, Quantitative Studies
Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce, Social Sciences,Experience Required
Behavioural Science1-2 years' experience in engaging senior-level clients in one or some of the following sectors: financial services advertising, marketing, human resources, behavioural analytics, social research or similar. Proven track record in advising clients on and implementing projects and programmes.
3- 4 year's Deep knowledge of the insurance/financial services industry, its products, customers, channels and customer experience. An In-depth and up-to-date understanding of the applications of the behavioural sciences to business problems specifically related to customer experience (including customer journey mapping, A/B testing, as well as behaviour change and financial performance measurement) with a good understanding of customer data.Additional InformationBehavioral Competencies:

• Examining Information
• Interpreting Data
• Providing Insights
• Generating Ideas
• Exploring Possibilities
• Meeting Timescales
• Managing Tasks
• Producing Output
• Taking Action
• Seizing Opportunities
• Making Decisions
• Convincing People

• Understanding of Financial Services
• Analysing and Interpreting Information
• Conducting Research
• Digital Analytics and Reporting
• Competitor Analysis
• Client Journeys and Personas

Standard Bank