Job Description

Business unit, Department, ReportingBusiness Unit Operate
Department Operate Business Performance
Job grade/level S5Core DescriptionTo drive and optimise business performance through strategic business planning, process improvement, cost analysis and modelling and cross-functional collaboration. The ideal candidate will possess strong analytical skills, business acumen, and the ability to work closely with manager across the Operate Business Unit, to enhance overall organisational efficiency and effectiveness.Key Deliverables / Primary Functions

• Collaborate with executive leadership to develop and execute strategic initiatives that align with business unit goals and objectives by conducting thorough analysis of customer trends, competitor activities, and industry best practices to identify customer annuity growth opportunities.
• Establish key performance indicators (KPIs) and metrics to measure the success and effectiveness of business processes. Regularly analyse performance data to identify areas for improvement and recommend actionable strategies to enhance overall business performance.
• Work closely with various departments to foster collaboration and ensure seamless communication across the organisation by fostering cross-functional teams to address business challenges and capitalise on opportunities for improvement.
• Identify and implement process improvements to streamline workflows, increase efficiency, and reduce operational costs by collaborating with cross-functional teams to implement best practices and drive continuous improvement initiatives through driving business case management.
• Provide executive support by preparing reports, presentations, and analyses for leadership meetings and act as a strategic advisor to leadership teams, offering reporting and cost management insights and recommendations to drive business success. With leadership teams, identify and implement initiatives to enable and empower employees at all levels to increase productivity and resource utilisation
• Stay informed about industry regulations and compliance requirements to ensure the organization operates within legal and ethical boundaries, identify potential risks and develop risk mitigation strategies to safeguard the business unit's interests and ensure the Operate business unit comply with the necessary certification's requirements.

Core Functional Skills & CapabilitiesFinancial ManagementVendor ManagementData ManagementBusiness ManagementInfrastructure ManagementRisk ManagementCore Behavioural CompetenciesJob MatchAnalysingLeading and supervisingWorking with peopleWriting and ReportingPersuading and InfluencingMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Business Administration or Information TechnologyOR NQF 4: Grade 12Additional Education -Preferred /AdvantageMaster in Business Administration (MBA)Experience

• 5 years business administration/financial support and cost modelling experience, of which 2 years is on specialist level.

Or

• 7 years business administration/financial support and cost modelling experience, of which 2 years is on specialist level.

CertificationsLean Six Sigma Green BeltLean Six sigma black beltProfessional Memberships in Relevant IndustryLevel of Engagement & Span of ControlSpan of Control 0
Level of Engagement Engagement will all levels within the organisation, internal and external to the business.Special Requirements / Employment ConditionValid Drivers licenseWilling to travelWorkplace / Physical RequirementsHybrid Remote WorkerNon-Billable

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