Job Description

Position Reports to: Director: Prominent Individuals and Related Entities (PIRE)Division: Prominent Individuals and Related Entities (PIRE)Location: Pretoria - Le HaeAdvert Closing Date: 24 March 2025About the PositionThe PIRE Segment is looking for a dynamic, highly skilled, experienced, and results-driven Specialist: Education & Campaigns professionals who are self-motivated, possess sound judgment, and have strong business acumen. These individuals will contribute to our higher purpose and service orientation. Successful candidates should have experience in planning, managing, and monitoring the implementation of education and tax activities, as well as end-to-end processes. They will oversee the operational activities of the team, ensuring targets are met within set quality, turnaround time, and productivity standards, to deliver on approved operational plans and continuously enhance service delivery.Job PurposeTo provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by developing PIRE Segment's Education Plan, facilitate and co-ordinate the implementation thereof, in order to enable tactical translation and operational implementation.Education and ExperienceMinimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Tax/ Accounting/ Auditing, AND 8-10 years' experience in Tax and Tax Education, of which 3-4 years at operational specialist level.

ALTERNATE:

• Senior Certificate (NQF 4) AND 15 years' related experience in Tax and Tax Education, of which 3-4 years at operational specialist level.

Job Outputs:

• Oversee the development, implementation and on-going evaluation and revision of the PIRE Segment's education plan/training framework and strategy.
• Analyse and review existing tax and trader education materials
• Provide insights into the development of tax education surveys
• Conduct tax education surveys
• Monitor and evaluate the implementation of outreach & education programmes
• Manage and review communications and marketing plans
• Monitor and evaluate the implementation communication & marketing plan
• Leverage on internal & external stakeholders to organize, oversee and evaluate outreach events
• Oversee the development of educational publications and online newsletters while managing the PIRE webpage as well as social media
• Administer tax education programs in public forums and manage in-school programming logistics

Process

• Establish short, medium and long term plans for implementation of tax awareness programmes.
• Analyze and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Contribute to the optimum utilization of org. resources, advising on effective planning and development of area of specialization resource plans.
• Develop a single practice area in alignment with operational policy and procedural frameworks, and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Influence and communicate across business areas impacted by practice area to minimize resistance and ensure on boarding of new thinking.
• Integrate business information, compare, analyze & produce reports to identify trends, discrepancies & inconsistencies for decision-making purposes.
• Optimize goal achievement through tactical strategy development and optimization of practices, processes & systems across an internal value chain.
• Plan for value-added, continuous multiple practice and system improvement optimization to deliver on objectives and to enhance tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; developing best practice solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

Governance

• Develop and/or align governance and compliance policies for own practice areas to identify and manage risk exposure liability.

People

• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members
• Provide specialist expertise, support, advice and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders (incl. relationship management where applicable)

• Participate in the specialist practice community and contribute positively to organization knowledge management.
• Develop & ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.

Behavioural competencies

• Build diverse and inclusive workplaces where decisions, practices, processes, and transactions are transparent and fair.
• Understand a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a step-by-step way. Makes multiple causal links.
• Acknowledgment and assumption of responsibility for actions, products, decisions.
• Honour confidentiality of sensitive information especially in discussions in discussions with clients, documents and confidential matters
• The ability to be considerate for self and others.
• Ability to display and build the highest standards of ethical and moral conduct.
• Demonstrate an ability to quickly assess a situation and determines best tactical strategy resolution.
• Identify broader needs and concerns of customers and provides services and support to address their needs.

Technical competencies

• Understand the business context sufficiently to recommend improvements and modifications to existing policy.
• Apply concepts of knowledge and skill without requiring supervision.
• Ability to create reports for various SARS stakeholders.
• Ability to design revies and improve reporting processes and provide guidance.
• Establish good interpersonal relations by helping people feel valued and appreciated
• Demonstrate in-depth understanding of content design principles.
• Establish and maintain good customer relations.
• Provide recommendations and implements enhancement to operational efficiency.

Compliance CompetencyGOC ConfidentialEmployment EquityThe Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

South African Revenue Service