To provide administration support and specialist services to management across business functions in line with Nedbank business strategy.
Job Responsibilities
Manage department assets by conducting physical audits.
Manage department budgets by ensuring compliance to all relevant policies and procedures.
Report any budget limit anomalies to the Finance Department as per the business requirement.
Engage with Internal and external stakeholders through standard meetings.
Maintain customer's trust through service, client experience and brand alignment.
Collaborate with the stakeholders to maintain the business relationships for client service delivery
Test and implement systems prior to roll out.
Train, coach, support and guide staff on policies and systems.
Effective resolution of queries.
Write reports, executive summaries and newsletters monthly or quarterly for various stakeholders.
Source and order stationery and office equipment for the department.
Manage projects of the department.
Organise travel arrangements for the business unit.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate
Preferred Qualification Business Related Degree
Minimum Experience Level 5 years senior admin level in financial services industry
Technical / Professional Knowledge
Administrative procedures and systems
Banking procedures
Business terms and definitions
Business writing
Cluster specific operations
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Behavioural Competencies Adaptability
Communication
Collaborating
Customer Focus
Decision Making
Managing Work
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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