Job Description

Build, manage, and maintain relationships through face-to-face interaction and networking with stakeholders across divisional boundaries, and attend industry and professional forums.
Obtain expert opinion and evidence and determine the veracity of claims and/or allegations.
Ensure needs and expectations of clients are managed and/or met.
Present findings of investigations in formal reports to relevant stakeholders for implementation of recommendations and actions required.
Contribute to a culture of transformation by participating in Nedbank culture-building initiatives, business strategy, and CSI.
Influence the enhancement of business processes and methodologies.
Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
Ensure work is completed to plan and conduct high-profile and complex investigations.
Improve processes and prevent reoccurrence of similar future incidences.
Highlight implications of not implementing recommendations.
Highlight suspicious events, prevent further potential losses, comply with regulatory obligations and requirements, and prevent potential reputational risk.
Conduct investigations and/or ad hoc requests to report fraudulent and/or inappropriate activities.
Ensure adherence to internal methodologies in preparing case files.
Ensure provision for claims are made and regulatory requirements are met, and report claims and corruption cases.
Improve business performance and prevent further potential losses and/or reputational risk.
Investigate possible fraudulent claims and prevent further potential losses.
Ensure reporting to the relevant Enterprise Risk Committee (ERCO) takes place for preventative strategies to be implemented across Nedbank.
Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression.
Ensure personal growth and application of new competence to enable effectiveness in performance of roles and responsibilities.
Ensure upskilling and effective handover to relevant responsible person.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders businesses.

• 8 years in banking/prosecution/investigation/accounting environment
• Proven track record in leading evidence in complex disciplinary and post-termination enquiries
• Analysing situations or data that require an in-depth evaluation of multiple factors

Drafting reports
Managing conflict situations
Influencing stakeholders to obtain buy-in for concepts and ideas
Sharing information in different ways to increase internal stakeholders understanding
Interacting with diverse people
Building and maintaining effective cross-functional relationships with internal and external stakeholders
Answering customer questions
Managing multiple projects and collaborating across teams
Communicating complex information in writing and verbally

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