Job Description

:Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience.
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills:

• Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work.
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About the Team:We at Jet are passionate about putting our customers first, working smart, fast and always doing the right thing. We have a passion to constantly learn and to build trust in all that we do.We aspire to be the most loved value retailer in Southern Africa through offering fashion for all in the family across clothing and home. We are #GoodForLife.We are looking for a team player that embodies all of our values while driving high performance. If you are energetic, focused and set on bringing about change, we would love to hear from you.

The Foschini Group