Job Description

Main Outputs and Responsibilities for this position:1. Monitor and control server hardware and software

• Determine server needs by function
• Propose hardware specifications
• Set up and test server
• Implement on live network
• Monitor and maintain server
• Monitor server resources
• Patch management

**Above also applies to special projects2. Manage problems

• Monitor release management regarding changes
• Provide final line of support in respect of problem management on servers and for technical team
• Report to management on incidents & problems
• Escalate unresolved problems to vendors
• Assist vendors with the resolution

3. Provide reports

• Submit management reports on a monthly basis
• Submit back-up reports daily and monthly
• Submit replication and test failover reports monthly

4. Provide 3rd line support for users

• Troubleshooting
• Repairs & maintenance of hardware & peripherals

5. Maintain Active Directory

• Create new user profiles and distribution groups
• Update existing user profiles and edit distribution groups
• Maintain group policy for the domain
• Maintain Active Directory site and services
• Maintain DNS
• Maintain DHCP

6. Perform Back-ups

• Validate if back-ups were successful on a daily basis
• Maintain back-ups systems

-Capacity Planning
-Back-up scheduling7. Research and Testing

• Keep abreast with changes and updates of new technology
• Test new technology in a test environment

8. Cloud Infrastructure Management

• Manage Azure and AWS Services: Deploy and manage Azure and AWS resources, ensure optimal performance and cost-efficiency.
• Cloud Monitoring: Implement monitoring solutions to track the performance and availability of cloud services.
• Cloud Security: Ensure the security of cloud resources by implementing appropriate access controls and security measures.
• Disaster Recovery: Develop and maintain disaster recovery plans for cloud environments.

Knowledge and SkillsFormal Education

• National Diploma in Information Technology

Technical/Legal Certification

• VMWare Vsphere 8
• ITIL V3 Foundation
• MCSE 2016
• Exchange 2019
• Sharepoint 2019
• Office 365
• Azure
• AWS

Experience

• 6 yearsxe2x80x99 experience in an IT environment
• 5 yearsxe2x80x99 experience as a server administrator

Driverxe2x80x99s license and own reliable transport essential

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