Job Description

Empowering Africas tomorrow, togetherone story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Work as part of a tech team utilizing specialist analysis, tools and techniques, and practices to elicit, define and organize business requirements into solution designs. Translate & document business requirements into user stories and technical specifications detailing integration points, translation and data mapping, business & associated risk / opportunities to be realized. And following this analysis, work collaboratively with the team during design & delivery activity. Assist with creation of test cases and testing, frameworks & outcomes. To be able to design, implement and support end to end designs/solutions. The specialist solution analyst must be able to write up business requirements when necessary and support the complete process until sign offAnalysis

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Conduct business analysis and elicitation when applicable
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
• Prepare and prioritize the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design

• Translate business requirements into detailed systems requirements.
• Gather and analyze system requirements
• Design and document systems
• Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums and solution design sessions etc.)
• Understand & leverage knowledge on the organizations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, scrum masters and engineers to define backlog
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Facilitate resolution during development & testing phases for any change requirements
• Build new systems that address and fix any issues shown in the current systems
• Stay up-to-date with current technologies and technical developments

Solution Delivery and Support Testing

• Assist in creating the testing strategy & test cases for various solution
• Provide feedback to the team on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing
• Validate changes by testing programs

People:

• Conduct peer reviews and problem solving within and across the broader team
• Collaborate with employees and department heads to determine which system requirements are necessary to remain efficient
• Assist with training users on the new operation systems and provide support

Requirements and Skills:

• Excellent Analysis Skills
• Attention to detail
• Communication
• Interpersonal skills
• Adaptability
• Critical thinking
• Multi-tasking
• Time Management
• Technical skills
• Proven work experience as a system analyst

• Hands on experience with software development and documentation
• Solid knowledge of business information systems
• Familiarity with programming languages
• Ability to explain technical details
• A good problem-solving attitude
• A degree in Computer Science or relevant field
• 3 years or more system analysis experience
• An understanding of collections and recoveries
• SF experience an added benefit

Additional Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
Understand and manage risks and risk events (incidents) relevant to the role.EducationBachelor's Degree: Information TechnologyAbsa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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