Job Description

Certification :

Commvault (Requirement)

Experience :

5yrs+ of Operational Commvault support in an Enterprise with an in-depth knowledge of the functions and features of the product Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Enterprise Infrastructure Solutions Job grade S5

Core Description

To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving. Key Deliverables / Primary Functions

Install, maintain, update and administer Backup software.

Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows

Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance.

System Administration of Backup Systems.

Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity.

Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk.

Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.

Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance.

Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.).

Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements.

Participates in technical exercises for disaster recovery to ensure high reliability and efficiency. Core Functional Skills & Knowledge Troubleshooting ICT Knowledge Attention to detail Infrastructure Technology Problem solving Core Behavioural Competencies Job Match Applying expertise & Technology Deciding & Initiating Action Delivering Results & Meeting customer expectations Following instructions & procedures Working with people Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering Experience

5 years' system engineering experience.

Alternatively, 7 years' system engineering experience. if Grade 12

Certifications Netbackup 8.2 certification. Veeam with replication certification. Veritas appliance certification (Flex and Access). Certification in VMWare and VSphere. Certification in Microsoft Windows and Linux. ITIL Foundation Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 0 Level of Engagement Operational/Technical/Management

Special Requirements / Employment Condition Ability to cope under pressure Ability to work extended /long hours as and when required Workplace / Physical Requirements Hybrid Remote Worker Billable

Certification :

Commvault (Requirement)

Experience :

5yrs+ of Operational Commvault support in an Enterprise with an in-depth knowledge of the functions and features of the product



BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.