Job Description

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Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:The role of the Technical Analyst is to ensure that business requirements are technically understood, documented, developed, tested and delivered on in line with business expectations from both a requirement and priority perspective. This should be achieved by conducting functional analysis of business processes and technical requirements.Your responsibilities will include:

• Seek out relevant information to evaluate and analyse end user requirements through interviews, user research, forums, other data and information;
• Document and present analysis findings/outcomes;
• Provide input to the business requirements for the design of solutions
• Develop and maintain best practice process for data deployment, quality metrics and standards;
• Identify opportunities to review existing solution to improve data accuracy;
• Analyse testing results to ensure the solution meets the needs of the business;
• Provide both analytical as well as creative ideas for solving problems
• To provide support and consulting to operational teams to resolve complex issues;
• Research and stay abreast of Data Enablement ecosystem design and technology trends

The Ideal candidate for this role will have:Skills and Experience

• Matric / Grade 12 essential.
• 3 year degree or diploma in IT, Engineering, Computer Science or relevant field
• 3-5 years of IT experience essential, preferably in a Data/BI environment, with 1-2 years experience in an Agile Delivery Team
• Experience working with, evaluating and manipulating data;
• Excellent collaboration and effective interaction with application development teams
• Defining and developing business processes
• Knowledge of data warehouse/ODS concepts

• physical database design
• Data Transformation
• Architecture
• Able to understand

• Data modelling
• ETL Architecture and Design
• Evaluate and construct SQL scripts

.

• Experience and knowledge of the following would be advantageous:

• Experience and knowledge implementing telecommunications systems and solutions
• Large scale Data Warehousing, utilities, tools and applications
• BI Tools (QlikSense, QlikView, etc)
• Teradata/Exadata/AWS/GCP
• Attention to detail and accuracy.
• Excellent team working, interpersonal and facilitation skills in multi-functional team environment
• Excellent oral and written communication skills and presentation abilities
• Strong analytical and problem solving and logical thinking skills
• Ability to think outside of the norm and challenge the status quo by providing innovative alternatives
• Commercial and business understanding of the telecommunications industry including subscriber profiles, billing and product reporting, Contact centre systems, knowledge
• Excellent organisation and facilitation skills
• Comfortable with ambiguity and complexity
• Ability to present information and argue points
• Organized, adaptable, a self-starter, highly motivated by challenge, and a team player

We make an impact by offering:

• Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 April 2024The base location for this role is Vodacom Cape TownThe company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.Commitment from VodacomVodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of peoples individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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