this position requires someone who will ensure Customer Satisfaction in the service and repair of motor vehicles in a safe and economical manner
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Position Overview
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Specific Role Responsibilities
Repair / service vehicles according to instructions in job cards and in terms of manufacturer's specifications
Service and Maintain the following:
+ Assemble, dismantle, fit, inspect, install, remove and repair mechanical systems, components or sub-components
+ Inspect, replace and top-up vehicle system fluids Report to Control any additional work required on the vehicle
Report to Control if vehicle will not be ready on time
Obtain authorization before ordering parts, outwork, etc. from Service Advisor and Foreman
Ensure that the daily time ticket and the full story is entered in the job card
Delegate work to helpers / RSAs and check it
Interpret and implement technical service instruction data
Take good care of customer's car and contents
Ensure that seats covers and floor mats are in the customer vehicles that have been worked on
Train on-the-job and control Apprentices
Ensure up-to-date knowledge of products
Attend manufacturer sponsored courses
Keep work area clean and tidy
Keep all Company tools and plant clean and in good order
Use protective covers on vehicles
Attend safety meetings
Keep own overalls clean and tidy
Sign out and in special tools and materials and ensure that they are used correctly
Assist with the reception and delivery of goods
Perform any other duty which may be required from time to time
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Qualifications and Experience
Must have Grade 12
Must have the Relevant Qualification (Trade Certifiacte)
Must have a clear Criminal Record
Valid Driver's License
Preferably Toyota Qualified Technician
Own hand tools as per Toyota schedule
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Skills and Personal Attributes
Good customer orientation
* Good team player
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