Job Description

THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

Spitz:

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.

Main Purpose:

To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.

Line Manager: Store Manager

Job Specification:

Key Performance Areas: * Cash control

• Perform cash desk function
• Cash control and banking processes are followed daily
• 0 cash variances maintained
• Manual transactions accurately recorded
• Stock Control

• Stock management processes are followed daily
• Customer orders are followed up
• Weekly stock counts are conducted accurately
• Store room department in good condition
• Shoe pairing exercise is completed weekly
• Customer Service

• Provide excellent customer service
• Internal & external customer relationship building
• Maintain good customer relationships
• Product knowledge

• Minimum 1 years' retail experience

• Complete Matric/Grade 12

• Retail administration disciplines
• Stock & cash management
• Product knowledge
• Sales knowledge and selling skills
• Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
• Numerical ability

• Minimising Risk
• Meeting Deadlines
• Planning & Organising
• Thinking Analytically
• Building Relationships
• Attention to Detail
• Understanding Others
• Influencing Others

Spitz