Job Description

THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.Spitz:With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.GANT:
Is an original in American Sportswear with European sophistication, offering contemporary high quality lifestyle clothes for men and women. The companys passionate values is based on its authentic and innovative Ivy League American East Coast heritage, dating back to its inception in 1949.Kurt Geiger:Is an exclusive footwear and apparel brand known for its inimitable style. KURT GEIGER distinctive shoes are created from the finest materials for those who are making their mark in the world. Our brand is for the man who knows where hes going and wants the wardrobe that will take him there.Green Cross & GX&Co:Green Cross was founded in 1975 by Karl and Hildegard Zeppel. As a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. GREEN CROSS now also trading under the GX&CO. continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business.Main Purpose:To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.Line Manager: Store ManagerJob Specification:Key Performance Areas: * Cash control

• Perform cash desk function
• Cash control and banking processes are followed daily
• 0 cash variances maintained
• Manual transactions accurately recorded
• Stock Control

• Stock management processes are followed daily
• Customer orders are followed up
• Weekly stock counts are conducted accurately
• Store room department in good condition
• Shoe pairing exercise is completed weekly
• Customer Service

• Provide excellent customer service
• Internal & external customer relationship building
• Maintain good customer relationships
• Product knowledge

• Minimum 1 years retail experience

• Complete Matric/Grade 12

• Retail administration disciplines
• Stock & cash management
• Product knowledge
• Sales knowledge and selling skills
• Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
• Numerical ability

• Minimising Risk
• Meeting Deadlines
• Planning & Organising
• Thinking Analytically
• Building Relationships
• Attention to Detail
• Understanding Others
• Influencing Others

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