Sports Travel Consultant (marathons)
Cape Town, Western Cape 7100, South Africa
Job Description
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Sports Travel Consultant
LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg.
SALARY: Competitive salary based on relevant experience. A new opportunity is open for individuals passionate about Marathons!
JOB DESCRIPTION:
- Design, quote, book, and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons.
- Provide exclusive services to clients.
- Assist in Product Development to ensure current products meet market demand.
- Exceed client expectations, meet operational deadlines, and achieve sales targets.
KEY RESPONSIBILITIES:
CLIENT RELATIONSHIPS:
- Ensure client expectations are met with top-notch service.
- Offer runners/clients the best prices and products.
- Introduce creative ideas and review client offerings.
- Build and maintain relationships with clients and staff.
- Communicate effectively with clients and staff.
- Follow up with clients and leads.
- Manage and lead guests during travel.
- Travel with Marathon groups as needed.
- Understand the Marathon environment.
- Manage all ITOs appointed by the client.
TECHNICAL SKILLS:
- Adhere to client policies and specifications.
- Utilize Tourplan and Amadeus Ticketing.
- Understand marathon/runners needs.
- Comply with client policies and procedures.
- Prepare quotations and costings.
- Manage documentation for groups.
- Improve margins and lead operations positively.
- Provide exceptional customer care.
- Manage Zoho.
ADMINISTRATION:
- Understand and follow divisional procedures.
- Submit timely reports and maintain confidentiality.
- Ensure accurate costings for best value.
FINANCIAL REPORTING:
- Provide weekly and monthly financial reports.
- Monitor profitability and activity.
- Manage debtor and creditor payments.
TEAMWORK:
- Build relationships with division teams.
- Coach, motivate, and develop teams.
- Support all business units.
- Collaborate with sales and marketing.
SUPPLIER RELATIONSHIPS:
- Build relationships with preferred partners.
- Secure the best rates and understand supplier products.
- Source new products and negotiate client requirements.
LEARNING AND DEVELOPMENT:
- Develop product knowledge and attend industry events.
- Stay informed about industry trends.
- Attend relevant exhibitions and trade shows.
QUALIFICATIONS & EXPERIENCE:
- Matric certificate.
- Travel & Tourism qualification.
- 3-5 years of experience in the Tourism Industry.
- Knowledge of the Marathon World is essential.
- Experience with Tourplan is required.
Matric certificate. Travel & Tourism qualification. 3-5 years of experience in the Tourism Industry. Knowledge of the Marathon World is essential. Experience with Tourplan is required.
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Job Detail
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Job IdJD1299333
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape 7100, South Africa
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EducationNot mentioned