Job Description

Job PurposeContinuously research and explore various options and avenues to expand and maximise ROI through professional and ethical business dealings.Job Responsibilities1.Contribute to the achievement of branch profit and ROI.

• Minimise Theft - ensure that correct processes are implemented and adhered to with regards to checking in of vehicles and releasing of vehicles;
• Report any deviations and suspicious activities to manager immediately.

2.Establish internal controls to deliver efficient processes and systems.

• Implement and provide input on current processes and systems.
• Ensure correct and timeous preparation for vehicles to be load on time and online auction, keys availability, starting of vehicles and loading of 360 pics.

Dashboard Maintenance:

• Check Received on Site vehicles to ensure all vehicles received are stocked in.
• Ensure a turnaround time of 24 hours for vehicles Received on Site to Stocked In status.
• Ensure that all vehicles received and stocked in via the phone app is successfully uploaded.
• Monitor all on site queries and ensure correct statuses are applied to vehicles received and released.
• Escalate any discrepancies / problems to Management immediately.

3.Achieve a consistent high quality of work across all arears at all times.

• Provide Stock Take lists of vehicles on hand timeously and on assigned dates by management.
• Theft incident reports to be provided to management immediately.

4.Ensure world class customer service at all customer interfaces.

• Supplier and Customer queries to be actioned immediately to ensure that turnaround time is adhered to.
• Ensure that calls and emails are answered immediately.

5.Management and development of Human Resources.

• Motivate team / work force.
• Ensure necessary training towards new processes and systems.
• Leave forms / Time sheets of team to be correct and sent to management timeously.

Job Requirements:

• Knowledge of eNatis system
• Clearance Process
• Matric,
• 2 years Experience Customer Service
• Microsoft (all suites)

Bluespec Holdings